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Glossary hub

Your comprehensive guide to workplace and technology terms

A

Asynchronous communication

Asynchronous communication is when people share messages without needing to be present at the same time. Learn what it means, with examples and tips.

TECHNOLOGY

B

Building access control

Building access control manages who can enter a building and when. Learn how it works, the main types of systems, and why it matters.

TECHNOLOGY

C

Capacity planning

Capacity planning is the process of matching resources to demand. Learn what it is, the three main types, and how to do it well with practical examples.

TECHNOLOGY

Communication software

Communication software is any tool that helps people share information and stay connected. Learn the types, with examples from messaging to digital signage.

TECHNOLOGY

Content management system (CMS)

Space reservation is the process of booking desks, rooms, and other workspaces before you use them. Learn how it works and why it matters for hybrid work.

TECHNOLOGY

Content publishing platform

A content publishing platform lets you create once and publish everywhere — from blogs to digital signage. Learn how it works and how it differs from a CMS.

TECHNOLOGY

Corporate digital signage

Learn what corporate digital signage is, how it works & why it matters at work. Explore key benefits, use cases & how it compares to a CMS.

TECHNOLOGY

Corporate intranet

What is a corporate intranet? Discover how a corporate intranet connects teams, centralizes knowledge, & boosts engagement. With real examples, benefits & FAQs

TECHNOLOGY

Corporate social responsibility

Corporate social responsibility (CSR) is how organizations take accountability for their impact on society, the environment, and their own employees. Learn what it is and how to do it well.

TECHNOLOGY

Cross-functional team

Learn what a cross-functional team is, how it works & why it matters for collaboration. Explore benefits, best practices & how to build one.

TECHNOLOGY

D

Desk booking software

Desk booking software lets employees reserve office desks in advance. Learn how it works, key features, benefits, and how it compares to hot desking.

WORKPLACE

Digital culture

Digital culture is the set of values and behaviors shaped by how an organization uses technology. Learn what it is, why it matters, and how to build it.

WORKPLACE

Digital Employee Experience (DEX)

What is DEX? Learn how digital employee experience impacts productivity, retention, and hybrid work – plus best practices to measure and improve it.

WORKPLACE

Digital signage software

Learn what digital signage software is, how it works, and how it helps organizations create, schedule, and manage content across every screen and location.

WORKPLACE

Digital visitor logs

What are digital visitor logs? Discover how they boost security, simplify compliance, and improve the visitor experience – replacing paper sign-in for good.

WORKPLACE

Digital workplace

A digital workplace is the ecosystem of tools and platforms employees use to work. Learn what it includes, with examples and best practices.

WORKPLACE

E

Employee app

What is an employee app? Learn what it is, key features, benefits, and best practices to connect frontline, hybrid, and remote teams.

WORKPLACE

Employee engagement

Employee engagement is the emotional commitment an employee feels toward their organization. Learn what drives it, how to measure it, and the tools that support it.

WORKPLACE

Employee engagement tools

Discover what employee engagement tools are, why they matter, and how they help HR teams boost morale, retention, and productivity across every workforce.

WORKPLACE

Employee experience

What is employee experience? Get a clear, jargon-free definition, key drivers, benefits, and best practices for building a workplace people love.

WORKPLACE

Employee safety software

What is employee safety software? A guide to what it is, why it matters, key benefits, best practices, and how it compares to EHS software.

WORKPLACE

Enterprise digital signage

Learn about enterprise digital signage, how it works & why it matters. Built for scale: secure, governed, reliable across thousands of screens and locations.

WORKPLACE

Enterprise social network

What is an enterprise social network? Learn how ESNs boost employee engagement, connection, and collaboration across distributed teams.

WORKPLACE

External communication

External communication is how organizations share information with customers, investors, media, and the public. Learn what it is, why it matters, and how to do it well.

WORKPLACE

Extranet

An extranet is a private, secure network that gives vendors, partners, and clients controlled access to select information. Learn what it is and how it works.

WORKPLACE

F

Facility management software

Facilities management software 101: what it is, key features, benefits, and how top companies use it to run smarter workplaces.

TECHNOLOGY

G

H

I

Internal communications

Internal communications is how organizations inform, align, and engage employees. Learn the definition, types, benefits, and how to build a strategy.

TECHNOLOGY

Intranet

An intranet is a private network for sharing information and tools within an organization. Learn what modern intranets look like and why they still matter.

TECHNOLOGY

J

K

Knowledge base

A knowledge base is a searchable collection of information that helps people find answers on their own. Learn what it is, how to build one, and why it matters.

TECHNOLOGY

L

M

N

O

Organizational agility

Organizational agility is a company's ability to sense and respond to change quickly. Learn the definition, core components, and how to build it.

WORKPLACE

Organizational culture

Organizational culture is the shared values and behaviors that shape how people work together. Learn the definition, types, and how to build a strong one.

WORKPLACE

P

Q

R

S

Space management

Learn what space management is, how it works, and why it matters for hybrid workplaces. Explore benefits, use cases, and tools to optimize your office space.

WORKPLACE

Space reservation

Space reservation is the process of booking desks, rooms, and other workspaces before you use them. Learn how it works and why it matters for hybrid work.

WORKPLACE

Strategic communications

Strategic communications is the deliberate use of messaging to achieve organizational goals. Learn the definition, purpose, and how to build a plan.

WORKPLACE

T

Two way communication

Two-way communication is a workplace exchange where both parties respond, not just broadcast. Learn what it is, why it matters, and how to build it.

TECHNOLOGY

U

V

Virtual workplace

A virtual workplace is a work environment where employees collaborate and communicate without being in the same location. Learn what it takes to make one work.

WORKPLACE

Visitor management

Visitor management is the process of tracking and managing guests entering your workplace. Learn how it works, why it matters, and the tools that help.

WORKPLACE

W

Workplace communications

Workplace communications is how your organization shares information and keeps people connected. Learn what it means, the key types, and how to get it right.

TECHNOLOGY

Workplace experience

Workplace experience is how employees interact with their work environment daily. Learn what it means, why it matters, and how the right tools support it.

TECHNOLOGY

Workplace management

Workplace management is the practice of overseeing the spaces, systems, and operations that make a workplace run. Learn what it covers and how it works.

TECHNOLOGY