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THE CUSTOMER
Industry
Professional services
Company size
5,001 – 10,000
Solutions
Digital signage & video walls
Content creation & management
THE CHALLENGE
This professional services firm helps clients across industries with accounting, tax, and business advice.
The firm relied on IT to help manage digital signage content. Hardware updates also added work for the IT team.
That setup tied routine publishing to technical support. The firm wanted its Comms and Marketing teams to take responsibility for screen content.
The firm also used separate intranet and booking tools. It saw value in a platform that could support more workplace tasks over time.
THE SOLUTION
The firm chose Appspace for digital signage, with Comms and Marketing set to manage content across the business. The planned handoff gives the teams that create updates a direct way to publish them.
Appspace’s device and firmware management supported the firm’s choice. The firm plans to standardize on BrightSign players while retaining flexibility in its signage hardware.
A related business already used Appspace after moving from the same signage provider. That reference helped build the firm’s confidence in its own change.
THE RESULTS
The firm selected Appspace with a plan to move signage content management to Comms and Marketing. The handoff aims to remove IT’s routine involvement in publishing, while giving content owners the tools to manage screen updates themselves.
The firm is also exploring further changes to its intranet and booking processes, bringing them together with signage on Appspace’s platform.
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