THE CUSTOMER

A tech company leads workspace innovation and employee experience

Industry

Industrial & manufacturing

Company size

10,000+

Solutions

Digital signage Content creation & publishing Space reservation

THE CHALLENGE

Managing workspace reservations during a global shift to remote work

When the pandemic hit, this technology company faced a new challenge: How could they manage workspace reservations and track desk utilization in a way that supported their employees during uncertain times?

With many employees transitioning to remote work, and the future of office spaces up in the air, the company needed a way to not only manage desk reservations but also gain insights into how often spaces were being used.

THE SOLUTION

Creating a smooth desk reservation experience during a global crisis

Appspace launched a new feature developed in close collaboration with the customer to meet rapidly changing workplace needs. Our customer worked directly with Appspace’s product team to shape, customize, and deploy a desk reservation system tailored to their employees.

The solution enabled real-time desk booking, usage monitoring, and deeper insight into office space utilization. Through this close partnership, the customer was able to deploy a solution with confidence, knowing their feedback was actively incorporated throughout development to ensure the final outcome met their needs.

THE RESULTS

A scalable workplace management tool for the future

As the company’s workplace strategy evolved, their early work on desk booking continued to deliver lasting value.

Through ongoing feedback and collaboration, the system was refined and strengthened, enabling other organizations to adopt and benefit from it. Our customer’s early partnership and willingness to innovate played a pivotal role in shaping Appspace’s broader space reservation and employee experience offerings.