ClearBox 2026: Why Appspace stands out as an intranet and employee experience platform
Independent validation matters when organizations are choosing an intranet platform or employee experience platform that will shape how work gets done every day.
In ClearBox Consulting’s 2026 Intranet and Employee Experience Platforms report, Appspace earns 4.5 out of 5 for Employee Experience and 4+ out of 5 for Mobile and Frontline Support. These high ratings in the report reflect Appspace’s strength in areas that matter most to distributed and frontline organizations.
ClearBox’s evaluation focuses on how intranet platforms and digital workplace platforms perform in real workplace scenarios, not just feature checklists. For organizations evaluating intranet and employee experience platforms in 2026, these results provide strong third-party validation of where Appspace delivers the most value.
Why ClearBox’s evaluation matters
ClearBox Consulting is an independent firm that has reviewed intranet and employee experience platforms for more than a decade. Their methodology evaluates products across eight practical scenarios that mirror how organizations actually use intranets day to day, including, but not limited to:
- Employee experience
- Communications management
- Information finding and search
- Mobile and frontline support
This scenario-based approach helps buyers understand how platforms perform in real-world environments, especially at scale.
Where Appspace stands out
In its 2026 report, ClearBox describes Appspace as a strong, well-rounded platform with a particularly compelling experience for frontline, mobile, and distributed teams.
Key strengths highlighted by ClearBox include:
- A strong and consistent user experience across devices
- A solid mobile experience that supports frontline employees effectively
- Well-rounded capabilities across communications, community, and evergreen content
- Positive and consistent customer feedback about working with Appspace
ClearBox also notes that Appspace has continued to improve, including meaningful progress in areas like search, with further enhancements expected throughout 2026.
High scores in employee experience and frontline support
Appspace’s 4.5 out of 5 score for Employee Experience reflects ClearBox’s assessment of how well the platform supports multilingual, multimedia, and role-based communication across the workforce.
Its 4+ out of 5 score for Mobile and Frontline Support reinforces Appspace’s ability to deliver a modern, accessible experience for employees who are not desk-bound, including frontline and mobile teams who often struggle with traditional intranet tools.
Together, these scores underscore Appspace’s focus on making workplace information easy to access, relevant to different audiences, and usable in the flow of work.
What customers told ClearBox
ClearBox’s report includes direct feedback from Appspace customers, gathered through its review process. This year, ClearBox received a high volume of customer input, with several consistent themes emerging.
Customers frequently described Appspace as:
- “Easy to use” and “intuitive”
- Adaptable to business needs and brand identity
- Modern, fast, and well suited for community and information sharing
One customer summarized their experience by saying Appspace “functions well as a community and information-centric site” and delivers on many core intranet requirements. Others highlighted ease of publishing and the platform’s ability to adapt to different organizational contexts.
Feedback about working with Appspace was uniformly positive. Customers described the Appspace team as attentive, responsive, and proactive. One comment captured this sentiment well:
“Excellent. Whenever we’ve had a question or issue, they’ve responded quickly and proactively, understand our context, and support us beyond the product itself. They often anticipate needs, suggest improvements, and share best practices.”
A strong intranet fit for modern, distributed organizations
Throughout the report, ClearBox reinforces that Appspace is particularly well suited for organizations that need to support:
- Frontline and mobile employees
- Distributed teams across multiple locations
- Enterprise-scale deployments
- Multi-channel communication, including mobile, email, collaboration tools, and digital signage
ClearBox also highlights Appspace’s broader workplace experience capabilities as a differentiator, especially for organizations looking to connect digital communications with physical workplace experiences.
What the ClearBox 2026 report signals
ClearBox’s 2026 evaluation positions Appspace as a strong, modern employee experience platform with clear momentum. The high scores in employee experience and frontline support validate Appspace’s focus on building for the realities of today’s workforce.
For organizations shortlisting intranet or employee experience platforms in 2026, ClearBox’s findings reinforce Appspace as a compelling option to consider.
Want to see how Appspace supports frontline employee communications, modern intranet experiences, and workplace integrations? Get a demo.
