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The Insights Assistant is a workplace analytics AI assistant built directly into Appspace that gives anyone on your team instant access to the data they need – in plain language, in seconds. No dashboards. No data exports. No waiting on IT. Just ask, and you’ll know.
Your Appspace platform has been collecting valuable data since the moment your account was created. Data about your screens, your spaces, your visitors, your people. The problem is, for most teams, that data has been sitting locked inside dashboards and reports that take specialist skills – and patience – to navigate.
We previously wrote about what the Insights Assistant can do for internal comms teams. Now it’s live across the entire Appspace platform – one assistant across signage, devices, resources, visitors, and intranet. Already an Appspace customer? It’s included at no extra cost.
The Insights Assistant lives directly inside each area of the Appspace platform: CMS, devices, reservations, visitors, and intranet. Wherever you’re working, it’s right there alongside you. Open it up, type your question in plain language, and get your answer.
Think of it as workplace analytics AI designed for the people who run the workplace. You don’t need to be trained to use it or have any special technical know-how. If you can send a message, you can use it.
Workplace platforms are brilliant at collecting data. They’re not always great at making that data easy to access or understand for the people who need it. Most workplace analytics tools take time and specialist skills to operate and analyze – and that’s where the value gets lost.
Research from technology consultancy esynergy found that 95% of organisations report data issues affecting their operations and decision-making, and 45% of CIOs say their data simply isn’t being used effectively. The data exists. The platform exists. The gap is access.
Right now, that probably looks something like this:
Your IT team is fielding questions about why a screen isn’t showing the right content – questions that could be answered in seconds if the right person had the right tool.
Your facilities manager is manually cross-referencing booking reports to put together a utilization update for the leadership team.
Your comms team is waiting on a data report to find out how last week’s all-hands campaign performed.
And somewhere, a perfectly good enterprise platform is sitting on a goldmine of operational data that nobody has the time or skills to dig into.
The Insights Assistant fixes all of that in an instant.
Picture a busy hospital reception desk. Multiple sites, a constant flow of visitors, and a front desk team that simply doesn’t have time to dig through systems to track who’s checked in, who hasn’t, and whether anyone slipped through without completing pre-registration.
With the Insights Assistant, they just ask: “How many visitors are checked in across all sites today, and are there any who skipped pre-registration?” Live data gives them an instant answer, with no chasing reports or waiting on IT. The team can stay focused on what they’re there to do – looking after people.
A national retailer has promotional content running across hundreds of in-store screens. A big campaign launches next week and the marketing team wants to make sure everything’s working – right screens, right content, right message. But nobody on the team is a tech wizard, and trawling through device logs isn’t exactly in the job description.
So instead, they ask: “Are any screens offline in our flagship stores, and which promotional playlist has the lowest completion rate this month?” They get an instant answer. Issues are spotted, content is fixed, and the campaign is ready to go – all before anyone had to raise a single IT ticket.
A professional services firm is reviewing its office footprint. Leadership wants utilization numbers, not gut feelings – that includes meeting room usage, booking trends, no-show rates. It’s the kind of data that usually lives in a spreadsheet nobody can find, put together by someone who’s too busy to find it.
With the Insights Assistant, the workplace manager asks: “What’s the average utilization rate for meeting rooms in our Montreal office over the last 90 days, and which room types have the highest no-show rate?” The answer comes back straight away – clear, trustworthy, and ready to drop straight into a leadership presentation.
What makes the Insights Assistant genuinely different is its reach. One workplace analytics AI layer across signage, devices, resources, visitors, and your intranet means everyone – from your marketing team to your facilities manager to your front desk – gets access to the same quality of insight that used to require a dedicated analyst.
That’s not just a productivity upgrade. That’s Appspace becoming the intelligence layer for your entire workplace.
Not at all. That’s the whole point. Type a question the same way you’d ask a colleague, and get a clear, direct answer straight away.
No. Think of it as a smarter way to get specific answers without having to build or filter a report. Your dashboards are still there.
It works directly with the live and historical data inside your Appspace environment – the same data that powers your existing reports. Nothing is inferred or invented.
Very. The assistant queries structured platform data directly, so answers reflect your actual system state and real historical records – not AI guesswork.
Yes. If you’re already an Appspace customer, the Insights Assistant is included at no extra cost.
The best way to understand what the Insights Assistant can do is to see it working with real data, answering real questions. Whether you’re already an Appspace customer looking to get more from your platform, or evaluating workplace experience solutions for the first time, we’d love to show you what it looks like in practice.
Schedule a demo and we’ll walk you through it.
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