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CUSTOMER STORY

How Coastal Waste & Recycling connects a frontline workforce

Reaching the frontline

Across yards, breakrooms, and offices

Comms beyond email

Built for drivers and site teams

Safety and recognition

Visible at every location

ORGANIZATIONAL PROFILE

Meet Coastal Waste

Coastal Waste & Recycling is a fast-growing, privately owned waste hauling and recycling company serving communities across the Southeastern United States. Founded in 2017, the company has expanded rapidly through a mix of acquisitions and organic growth, building a strong regional footprint across Florida, Georgia, and South Carolina.

THE CHALLENGE

Reaching frontline employees

As Coastal Waste expanded, keeping frontline employees informed became increasingly difficult. Corporate communications relied heavily on email, but many drivers and on-site staff don’t have corporate email accounts.

Important updates – such as safety reminders, company announcements, and events – were often missed. This made it harder to maintain consistent communication, reinforce safety standards, and foster a connected company culture across growing locations.

THE SOLUTION

A shared communication channel for everyone

Coastal Waste implemented Appspace to make sure frontline employees stay informed – without relying on email. Digital signage was rolled out across all locations, with screens placed in breakrooms and high-traffic areas where drivers and site staff naturally spend time.

The screens are used to share safety updates, company news, local site information, and employee recognition like birthdays and “Employee of the Month.” Coastal Waste has also extended Appspace into office spaces with boardroom signage and is rolling out visitor kiosks to improve the check-in experience.

The platform is easy for IT to deploy and manage, making it a strong fit for a growing, multi-site organization.

THE RESULTS

More engagement, less friction

Frontline employees who were previously missed by email now stay connected to company updates and safety messages. Visibility has improved across locations, helping employees feel more engaged and part of the broader team.

At the same time, office environments benefit from clearer room visibility and a more professional visitor experience. With a user-friendly platform that scales easily, Coastal Waste can continue expanding without adding complexity.

Industry
Environmental services
& waste management

Company size
501 – 5,000

Solutions
Digital signage
Content creation
& publishing
Visitor kiosk

With Appspace in every location, our frontline teams stay informed and feel more connected to the company.

Michael Rayl, IT Infrastructure Support Manager, Coastal Waste & Recycling

Why Appspace?

Improve communication across your workforce.

Create spaces employees want to be in.

Manage everything from one platform.

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