Appspace pricing options

Q: What's the difference between Admin and Premium Users?

An Admin (also known as a Platform User) is a user that manages technical, brand or account aspects. Admins in an organization will typically be IT or facilities management. A Premium User is any person that you give access to the Employee App to view content and make reservations.

Appspace is a software platform that’s made up of solutions for managing your whole workplace, from employee communications to your office spaces. When you buy Appspace, you get access to the entire platform, but pricing is based on what you need right now. Once you’re up and running, it’s easy to add users and devices.

Users and devices: How pricing works

How many users will you have?

How many devices will be running Appspace?

How many users do you have?

USERS

Pricing starts at $4/month

Users are people who will access Appspace to get news and updates, reserve meeting rooms and desks, and pre-register visitors. Admins are free. For now, just estimate how many unique users you’ll need.

How many devices will be running Appspace?

DEVICES

Pricing starts at $42/month

Devices are the screens that you want to use to display information: your TV screens, digital signs, room booking panels, and visitor and wayfinding kiosks. For now, just estimate how many of your devices you’d like to display Appspace content.

Min $950/month spend

Mix and match users and devices and take advantage of quantity discounts as you grow.

Compare Subscription Plans

Compare plans & features

	Free	Express	Enterprise
Premium Users	2	25	50
Appspace Device IDs	1	25	50+
Storage (per mo.)	5GB	25GB	50GB+
Bandwidth (per mo.)	5GB	25GB	50GB+

Workplace Communications

	Free	Express	ENTERPRISE
Employee App
Content Library
Broadcasts
Brandable Templates
Brandable Console
Microsoft Teams Integration
Webex Teams Integration
Slack Integration
Playlist Channels
Live Channels
Multi-Zone Channels
Advanced Channels

Workplace Management

	Free	Express	ENTERPRISE
Room & Desk Booking
Maps & Floorplans
Reservation Rules
Custom Resources
Visitor Management
Customized Registration Forms
Brandable Email Notifications
Concierge Dashboard
Microsoft Outlook Integration
Google Calendar Integration

Admin

	Free	Express	ENTERPRISE
User Management
User Permissions
Device Management
Analytics
Single Sign-On
Device Tasks
Support Tier	Base	Advanced	Premium - Elite
Payment Options		Credit Card Only	Credit Card & Invoice
Account Duration	Unlimited	Month-to-Month or Annual	Month-to-Month or Annual

View Support & Services Level Definitions

Cloud infrastructure managed by Appspace
Latest software releases
Access to online documentation
Access to video tutorials

All the benefits of base, plus:
Online chat support
12hr response time
Two ticket administrators
Three incidents /mo.*
Support from Monday-Friday, 8am-5pm**

All the benefits of advanced, plus:
Phone and ticket support
4hr response time for cloud issues
8hr response time for on-prem issues
Five ticket administrators
Unlimited incidents /mo.*

All the benefits of premium, plus:
Named Customer Success Manager
2hr response time for cloud issues
4hr response time for on-prem issues
Twenty ticket administrators
Unlimited incidents /mo*
Support from Sunday-Saturday, 8am-5pm**

*Reported software bugs and cloud outages do not count towards your monthly incident quota.
**Support hours reflect nearest Appspace regional support center to the primary location of the account.
For full terms of the Service Level Agreement, click here
Other services may be available for a fee through a partner or Appspace Professional Services

Below is a breakdown of service definitions

Network Assessment

Upon customer completing a network questionnaire, an Appspace Engineer uses an Environment Check Tool to assess the network, find incorrect settings and work with customer to rectify. Estimate: 8 hours.

On-Prem Software Installation

An Appspace engineer uses remote desktop tools to supervise, help or perform the installation of Appspace on-premises software on a customer’s server. Pre-requisite requires a successful Network Consult. Estimate: 8 hours.

Custom Channel Design

Appspace Professional Services will work with customer to design, and build a custom channel using the visual editor toolset, as defined in the Standard Statement of Work. Estimate: 40 hours.

Device Task Templates & Configuration

An Appspace engineer uses a pre-built template or creates a new one to configure a device task. Customer is responsible for applying task templates to specific devices. Estimate: 120mins/template.

Alert Templates & Configuration

Appspace Professional Services will work with customer to tailor an existing alert template. Estimate: 60 mins/template.

Manage your entire workplace.
Pay for what you need.

You’ll find our pricing for solutions is competitive, but we offer a lot more options and flexibility as your needs change.

Workplace Communications

Workplace Management

Workplace Communications

Solution

How it's priced

Devices

Users

Intranet

_

Employee App

_

Digital Signage

_

Content & Publishing

Included

Workplace Management

Solution

How it's priced

Devices

Users

Space Reservation

Visitor Management

Wayfinding

_

Add-ons and extras

Appspace comes with what you need right out of the box. But if you want more, we’ve got you covered.

Premium content

Bring your internal comms to life. Choose from our ready-made, award-winning content and templates.

More devices

You only pay for the media players, collaboration endpoints, and scheduling devices you’re using to run Appspace. As you grow and add more end points, simply purchase additional device licenses.

More users

You only pay for the people who will be using Appspace to get news and updates or make reservations. It’s easy to add more Premium Users if you need to. Admins are always free.

Enhanced Services

Need custom content or integrations? Training? We’ve got you. Our Enhanced Services team is here to help you get more from Appspace.

Upgrade your support

Our Customer Success team is ready to help when you need it, but if you’d like more, it’s easy to scale up.

Min $950/month spend

Mix and match users and devices and make the most of quantity discounts as you grow.

Pricing FAQs

Have questions? Here are the most common ones, with answers.

How does Appspace Free work?

Sign up for a free account online and then share information with 1 compatible device, invite 2 Premium Users, and register up to 2 Admins. You also get 5GB storage and 5GB/mo. of bandwidth.

How many users can view content?

Everyone in an organization can view content through digital signage on workplace displays or through enterprise messaging apps. Only Premium Users can view content in the Employee App (content portal).

To view content in the Employee App, the account must be configured for Single Sign-On with Just-in-time user creation.

To create and manage content and the account, Admin users must be registered.

What's the difference between Admin and Premium Users?

An Admin (also known as a Platform User) is a user that manages technical, brand or account aspects. Admins in an organization will typically be IT or facilities management.

A Premium User is any person that you give access to the Employee App to view content and make reservations.

Can I buy individual device IDs?

Yes! It’s easy to add device IDs if you’ve got a paid subscription. You can’t buy device IDs if you’ve got Appspace Free.

Can I buy additional storage and bandwidth?

Yes! You can add extra cloud storage for $0.10/GB/mo. and you can add bandwidth for $0.15/GB/mo. You can add these to any paid subscription, but not if you’ve got Appspace Free.

Are there educational discounts?

Yes. Please contact us to find out more.

Get in the know: An Appspace reveal event

Appspace pricing options

Appspace pricing options

Users and devices: How pricing works

USERS

Pricing starts at $4/month

DEVICES

Pricing starts at $42/month

Min $950/month spend

Compare plans & features

Workplace Communications

Workplace Management

Admin

Base support

Advanced support

Premium support

Elite support

Below is a breakdown of service definitions

Manage your entire workplace. Pay for what you need.

Workplace Communications

Solution

How it's priced

Devices

Users

Intranet

_

Employee App

_

Digital Signage

_

Content & Publishing

Included

Workplace Management

Solution

How it's priced

Devices

Users

Space Reservation

Visitor Management

Wayfinding

_

Add-ons and extras

Premium content

More devices

More users

Enhanced Services

Upgrade your support

Min $950/month spend

Pricing FAQs

PLATFORM

COMPANY

GET THE APP

HELPFUL LINKS

Manage your entire workplace.
Pay for what you need.