Breaking workplace silos: Takeaways from Logi Work
David Fleck, Senior Director, Product & Partner Marketing
It was an honor to join the stage at the recent Logi Work event, hosted by our friends at Logitech. I sat down with our host Nathan Courtinho from Logitech along with Randy Schwab from Microsoft and Adam Lien from Laitram to dive into a topic that I’m hearing constantly, breaking down the walls between IT, HR, and Facilities.
For too long, these departments have operated as islands, but the future of the workplace experience isn’t found in a single department. It’s found when they’re all working towards one common goal together.
The real cost of disconnected tools
One question that came up during our discussions:
What’s the biggest barrier to aligning IT, HR, and Facilities?
It isn’t lack of intent. Every team is making smart, strategic decisions within their own scope.
The real barrier is a workplace built from point solutions owned by different teams — without anyone accountable for how it all comes together.
Each tool may work well on its own. But together? They often create a fragmented experience.
When no one owns the workplace experience from end to end, the friction shows up for your employees in the places that matter most:
- An employee’s first day, navigating five different systems
- Hybrid employees trying to coordinate in-office collaboration
- Critical company announcements that don’t reach frontline teams
- Spaces that look available but aren’t actually usable
In fact, as our soon-to-be-released research report shows, 67% of employees believe poor communication and disconnected systems put their organization’s success at risk.
Research from firms like Gartner and Forrester consistently reinforces this point: digital employee experience (DEX) directly impacts engagement, retention, and productivity.
When communication is fragmented, trust erodes. When systems don’t talk to each other, employees disengage.
Using data to shape the experience
Logitech also gave us a look at how data can solve short-term workplace problems while shaping long-term strategy. This aligns perfectly with how we think at Appspace.
Workplace leaders shouldn’t have to guess:
- Are our collaboration spaces optimized?
- Are people actually coming into the office?
- Are our internal messages being seen and acted on?
- Where are bottlenecks in the employee journey?
By using workplace analytics, you can stop guessing and start knowing how your spaces are actually being used. So you can be less reactive and more proactive.
For example:
Whether it’s tracking room booking patterns to fix “ghost office” vacancies or using engagement insights to see which messages are actually landing, data allows your environment to be measurable and responsive. It moves us away from treating digital tools and physical spaces as separate strategies.
When you design and measure them together, you create a workplace where the technology fades into the background so people can focus on their work.
Two questions for every leader
I wanted to leave the audience with a challenge, and I’ll share it with you, too. As you look at your own organization, step away from the spreadsheets for a moment and ask:
- How does it “feel” to work here?
- Is it easy to be an employee here?
Think about these things from an employee’s perspective:
- Do they know where to go on their first day?
- Can they find what they need without asking three people?
- Do updates reach them wherever they’re working?
- Do their in-office days feel intentional or accidental?
Employees don’t measure their workplace in platforms or org charts. They measure it in moments. Like the moment they can’t find a desk, or they miss an important announcement, or the moment they feel out of the loop. Those moments add up.
If the honest answer to the two questions I posed is, “It’s complicated,” then it’s time to start bridging those gaps. Winning in the workplace isn’t about shiny tools; it’s about clarity, connection, and making sure everyone is in the know.
Interested in more insights about workplace experience? Check out these resources.
