How Lonza keeps every employee informed – without relying on email

Lonza relied heavily on email to share company updates, events, and reminders. But many manufacturing employees don’t sit at desks or check email during their shifts. Important messages were easy to miss.

This created an unintended gap between office-based teams and frontline manufacturing staff. Company announcements, culture-building messages, and time-sensitive updates were more accessible to office employees, while production teams felt less connected to what was happening across the organization.

At the same time, Lonza needed a more effective way to reinforce cleanliness, safety, and other updates – messages that needed to be visible, timely, and easy to update.