THE CUSTOMER

How a healthcare network unified digital signage across multiple brands

Industry

Healthcare

Company size

10,000+

Solutions

Digital signage
Content creation & publishing

THE CHALLENGE

Managing messaging across healthcare locations

With multiple brands operating in different areas of healthcare — including dental, urgent care, and pet care — this company needed a way to communicate effectively across all their locations. Each brand had its own messaging needs: customer-facing content like promotions and infotainment in waiting rooms, and internal communications to keep staff informed.

Managing all of this across a large and growing network wasn’t easy. They needed a single platform that could handle everything without making content management a headache.

THE SOLUTION

A flexible and scalable platform for digital signage

This customer turned to an Appspace for healthcare solution to bring all their digital signage under one roof. Starting with their two largest brands, they rolled out Appspace to manage customer-facing and internal content without any snags.

Now, waiting room screens deliver engaging content that enhances the patient experience, and employee-facing displays keep staff updated on company news, policies, and training. With centralized control, the team can easily push updates to the right locations at the right time.

THE RESULTS

Better communication, smoother operations, and new opportunities for growth

After seeing early success, they took things a step further. They upgraded their plan to improve top-down communication, particularly in their urgent care locations.

With a strong foundation in place, they’re now exploring new ways to expand Appspace’s role in their business. This includes direct content sharing across brands and a new initiative to integrate digital signage into customer treatment plans.

By continuing to evolve their use of the platform, they’re not just improving communication, they’re also creating a more connected experience for both customers and employees.