Hospitality

Features and Description

The Hospitality feed is available when you add Industry Feeds to your account. Click on the “Contact Sales” button above to learn more. The Hospitality feed automatically streams 4 videos every day to your targeted screens and devices.

  • Reinforces required OH&S annual training topics
  • Highlights workplace and guest safety
  • Covers both Front-of-House and Back-of-House topics
  • Promotes balanced Total Worker Approach
  • Follows National Safety Council Observance Calendar
  • Uses straightforward language and eye-catching animations to grab employees’ attention

 

Topics Covered

Appropriate Appearance | Bloodborne Pathogens | Communication | Customer Service | Ensuring Comfortable Stay | Equipment Inspection | Eye Safety | Guest Data Security | Guest Safety/Privacy | Hand Protection | HazCom | Kitchen Safety | Personal Health | PPE | Property Maintenance | Safe Lifting | Situational Awareness | Slips, Trips, Falls | Tech Amenities | Workplace Violence

 

When paired with the People & Culture Channel, the Hospitality feed is part of your foundational safety communication program.

Specifications

Stakeholder

People & Culture

Content Category

Communication Breakdown

Culture & Values
Productivity & Engagement
Safety & Compliance

Sample Content

Topic of the Month - Training Reinforcement

Topic of the Month - Training Reinforcement is the first of two messages with a focus on best practices, compliance and task performance.

Topic of the Month - Quiz

Topic of the Month - Quiz is the second of two messages with a quiz to test knowledge and promote retention.

Front of the House

Front of the House promotes excellence in hospitality, customer service and safe operations.

Back of the House

Back of the House promotes safe operation with a focus on guest experience and satisfaction.

Customer Service Excellence

Customer Service Excellence bolsters day-to-day, customer-centric performance by highlighting the evergreen principles of exceptional customer service.

Workplace Excellence

Workplace Excellence highlights work habits that are fundamental to being a professional regardless of job description.

Health and Wellness

Health and Wellness enhances workplace culture with an engaging, monthly message about personal well-being.

Human Factors

Human Factors explores 12 key behavioral characteristics that either improve or hinder workplace performance in a year-long series.

Safety 24/7

Safety 24/7 reminds audiences that safe behavior doesn't stop at the door, and promotes safety both on and off the job.

Workplace Wins

Workplace Wins highlights positive workplace behavior, and encourages viewers to look for other wins in their own workplace.

HR Compliance Message

HR Compliance Message presents difficult and complex topics in a positive, accessible way to help HR promote compliance and awareness.

Awareness Campaigns

Awareness Campaigns align with national calendars to raise awareness of health, wellness and safety issues.