Platform Packages

Q: What's the difference between Admin and Premium Users?

An Admin (also known as a Platform User) is a user that manages technical, brand or account aspects. Admins in an organization will typically be IT or facilities management. A Premium User is any person that you give access to the Employee App to view content and make reservations.

Q: Can I buy individual device IDs?

Yes. Additional device IDs can be added for Express and Omni plans. Additional device IDs cannot be added to Appspace Free.

Q: What's the difference between Admin and Premium Users?

An Admin (also known as a Platform User) is a user that manages technical, brand or account aspects. Admins in an organization will typically be IT or facilities management. A Premium User is any person that you give access to the Employee App to view content and make reservations.

Q: Can I buy individual device IDs?

Yes. Additional device IDs can be added for Express and Omni plans. Additional device IDs cannot be added to Appspace Free.

Free

Get started now

2 Platform users
2 Premium users
1 Device

$0/mo.

Express

For individual teams or locations

Combination of devices and
premium users

25 Platform users
25 Premium users
25 Devices

$600/mo.

Enterprise

For larger teams or multiple locations

The right mix of users, devices
and support that fits
your organization

50+ Platform users
50+ Premium users
50+ Devices

Compare Subscription Plans

Compare plans & features

	Free	Express	Enterprise
Premium Users	2	25	50
Appspace Device IDs	1	25	50+
Storage (per mo.)	5GB	25GB	50GB+
Bandwidth (per mo.)	5GB	25GB	50GB+

Workplace Communications

	Free	Express	ENTERPRISE
Employee App
Content Library
Broadcasts
Brandable Templates
Brandable Console
Microsoft Teams Integration
Webex Teams Integration
Slack Integration
Playlist Channels
Live Channels
Multi-Zone Channels
Advanced Channels

Workplace Management

	Free	Express	ENTERPRISE
Room & Desk Booking
Maps & Floorplans
Reservation Rules
Custom Resources
Visitor Management
Customized Registration Forms
Brandable Email Notifications
Concierge Dashboard
Microsoft Outlook Integration
Google Calendar Integration

Admin

	Free	Express	ENTERPRISE
User Management
User Permissions
Device Management
Analytics
Single Sign-On
Device Tasks
Support Tier	Base	Advanced	Premium - Elite
Payment Options		Credit Card Only	Credit Card & Invoice
Account Duration	Unlimited	Month-to-Month or Annual	Month-to-Month or Annual

View Support & Services Level Definitions

Advanced

12 hour SLA

Online chat, Phone, & Text Support
Mon-Fri, 8AM-5PM (closest regional support center)
12-hour response time
3 tickets per month*
2 ticket administrators

Premium

4 hour SLA

Online chat, Phone, & Text Support
Mon-Fri, 8AM-5PM (closest regional support center)
4-hour response time
Unlimited tickets per month
5 ticket administrators

Elite

2 hour SLA

Online chat, Phone, & Text Support
7 days a week, 8AM-5PM (closest regional support center)
4-hour response time
Unlimited tickets per month
20 ticket administrators

24/7

1 hour SLA, 24/7

Online chat, Phone, & Text Support
24/7 support
1-hour response time
Unlimited tickets per month
20 ticket administrators

Add ons

Premium Users

You only pay for the people who make reservations or view content in the Employee App. Every plan comes with Premium Users but you can purchase more if needed. Admins are always free.

Devices

Only pay for media players, collaboration endpoints, and scheduling devices. Our plans include enough for most customers but you can always purchase more.

Storage & Bandwidth

For the majority of our customers, the included storage and bandwidth is more than enough. For those that need a little extra, you can purchase more to cover your unique needs.

Pricing FAQs

Here are the most frequent pricing questions and answers

How does Appspace Free work?

Sign up for a free account online and then share information with 1 compatible device, invite 2 Premium Users, and register up to 2 Admins. You also get 5GB storage and 5GB/mo. of bandwidth.

How many users can view content?

Everyone in an organization can view content through digital signage on workplace displays or through enterprise messaging apps. Only Premium Users can view content in the Employee App (content portal).

To view content in the Employee App, the account must be configured for Single Sign On with Just-in-time user creation.

To create and manage content and the account, Admin users must be registered.

What's the difference between Admin and Premium Users?

An Admin (also known as a Platform User) is a user that manages technical, brand or account aspects. Admins in an organization will typically be IT or facilities management.

A Premium User is any person that you give access to the Employee App to view content and make reservations.

Can I buy individual device IDs?

Yes. Additional device IDs can be added for Express and Omni plans.

Additional device IDs cannot be added to Appspace Free.

Can I buy additional storage and bandwidth?

Yes. Additional cloud storage can be added for $0.10/GB/mo. and bandwidth can be added for $0.15/GB/mo. These can be added to any paid subscription. Additional storage and bandwidth cannot be added to Appspace Free.

Are there educational discounts?

Yes. Please contact us to find out more.