Devices and administration

Learn the Appspace skills to set your organization up for success. Manage users, devices, set out brand standards, and more.

 
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The Dashboard

Your dashboard is your landing page where you find access to documentation, device status, subscription information, and more.

 

Inviting users

Inviting users into Appspace is quick and simple, just use their email.

 

Assigning user roles

Once you've added your users in Appspace, it's very important to give them the appropriate roles.

 

Managing user groups

User groups are more than just a way to organize your users. You can tie roles to them so that users inherit them. Membership to a group also means you can access different user group libraries.

 

Assigning users to multiple groups

Users can belong to multiple user groups, helping them overlap access to different content and devices across networks.

 

Managing the common library

The common library is a communal space that can be made available to all users within Appspace. It's a simple way to share content across all user groups.

 

Managing user group libraries

Each user group can have its own library, which only members of that user group can access.

 

Folder sharing between user groups

It's possible to share specific folders between user groups.

 

Customizing card themes

Brand owners can easily customize themes by locking down the elements such as logos, images, and more.

 

Managing card themes for users

It's simple to copy, delete, enable and disable card themes.

 

Switching card views

One of the benefits of using cards is that you can use the same theme for landscape or portrait mode. The theme will adjust to the orientation of the display.

 

Registering a device

The simplest way to register a device within Appspace is to use the claim code option.

Registering a device manually

If you can't use the claim code method for registration, you can always register your device manually, just need a mouse and a keyboard, the URL where your Appspace instance resides, and you're set.

Managing networks

Networks are a good way to segment your Appsapce instance into sandboxes where devices, content and users can reside isolated from one another.

Managing network notifications

Networks are a good way to segment your Appsapce instance into sandboxes where devices, content and users can reside isolated from one another.

Managing device groups

We recommend organizing your devices into groups, in order to better manage them.

Managing alert categories and templates

An easy way to organize your alert notifications is to use categories to color code them and templates to set up what content you want to broadcast.

Managing alert broadcasts

Alert broadcasts can be configured in several ways, let's review how to go about it.

Managing alert triggers

Triggers are URLs generated by Appspace which can be used through a browser or integration with a third-party system to enable or disable alert broadcasts.

Managing device tasks

Device tasks are based on templates, built for the specific tasks you wish to execute.

Deploying a device task

Deploying device tasks begins with a template. You can customize the template depending on the task, then choose where and when to deploy it.

Account Management Portal overview

The Account Management Portal (AMP) gives users a consolidated view of their subscription status. It's also the place where they can control on premise license allocations and open support tickets.

One step licensing (online servers)

If your on-premise server has access to the www.appspace.com domains, it's a one-step process to license it.

Offline licensing

Customers with on-premise servers which do not have access to the www.appspace.com domains will need to take a couple of more steps in order to license their offline servers.

Deactivate a server

If you need to deactivate an on-premise server, simply follow these steps to do so.

Update a server license (offline servers)

If you have the need to update the current license on your offline on-premise server, simply follow these steps to do so.

Opening a support case

If you need to open a support ticket, look no further than your Account Management Portal.

Adding an EPG into Appspace

If you have an Electronic Programming Guide that you'd like to use for your live channels, it's a simple process to add the .xml URL so you can tie the programming data to the live channel.

Adding a remote control into Appspace

Remote controls help give interactivity to the Appspace App. There are some preconfigured remote controls already loaded onto Appspace and it's a simple process to add more if required.

 
 

Looking for more support options?

 
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