Appspace acquires Igloo Software, a leading modern intranet provider.

Appspace acquires Igloo Software, a leading modern intranet provider

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THE CUSTOMER

How a global retailer improved communication across stores, warehouses, and malls

Industry

Retail

Company size

10,000+

Solutions

Digital signage
Content creation & publishing
Custom card templates

THE CHALLENGE

The complex communication network of a leading retail business

This global retail organization operates thousands of supermarkets, hypermarkets, warehouses, and shopping centers across multiple countries. With such a large and diverse footprint, delivering timely, consistent communication to both employees and customers was increasingly difficult.

Frontline employees in stores and warehouses often lacked access to corporate email or internal portals, making it challenging to share updates, initiatives, and operational information. At the same time, customer-facing messaging — such as promotions and advertising — varied widely by location, resulting in inconsistent experiences across stores and malls.

THE SOLUTION

A tailored approach to internal and external messaging

The company partnered with Appspace for retail-specific solutions that support both employee communication and customer engagement. With digital signage, teams are able to publish content across stores, warehouses, and shopping centers from a single platform, while still allowing for local customization where needed.

Custom card templates make it easy to share important updates with frontline employees — without relying on email — ensuring critical information reaches staff where they work. For customer-facing environments, digital signage enables dynamic, location-specific promotions that aligned branding while allowing flexibility by region.

Appspace’s content creation and publishing tools also help the retailer address language and regional differences, making it easier to deliver relevant messaging across a global workforce and customer base.

THE RESULTS

A more connected workforce and engaged customers

With Appspace in place, the retailer improved how it communicates across its entire organization. Frontline employees now receive timely, visible updates directly through digital signage, reducing gaps in internal communication and increasing awareness of company initiatives.

At the same time, customer-facing signage delivers consistent, engaging promotions that can be tailored by location, helping drive foot traffic and improve the in-store experience. 

Why Appspace?

Improve communication across your workforce.

Create spaces employees want to be in.

Manage everything from one platform.