The missed memo: How to fix workplace communication
We’ve all been there. That feeling of “Wait, what meeting?” or “New process update? Nope, didn’t see it.” That sinking feeling of being totally out of the loop.
Your teams are navigating hybrid schedules, grappling with overflowing inboxes, and struggling to stay aligned. Despite the best intentions, a significant portion of the workforce feels like they completely missed the memo.
The reality of today’s workplace is stark. While flexible work models promise freedom, for many employees, they’re delivering more disconnect than connection. It’s not just a feeling – 85% of employees believe their organization could do more to improve the overall workplace experience. And 82% say they struggle to connect and collaborate effectively with colleagues. It’s no surprise then that employee engagement in the U.S. dropped to its lowest level in a decade in 2024 – a clear signal that the workplace communication gaps are taking a toll.
The consequences of this disconnect are significant. Think about the announcement that didn’t reach the frontline team, leading to confusion and frustration. Or the policy update that never made it to the new hire, causing compliance issues. Or the room booking change that wasn’t communicated, disrupting meetings and wasting time.
This isn’t just a series of minor inconveniences; these “missed memos” are symptomatic of a bigger challenge plaguing today’s workplaces.
What’s going wrong with workplace communication?
Appspace research echoes these challenges. Employees are clearly feeling the strain:
- 69% report that their organization delivers inconsistent messaging across different communication channels.
- Only 26% are completely satisfied with their company’s workplace tools and technologies.
- 70% feel their organization could do more to support the needs of frontline workers.
- While 66% prefer remote work, 57% are required to be in the office more often than they desire.
The result? Frustrated, disengaged teams who feel out of sync with company goals, values, and each other.
And it’s not just about productivity. 92% of employees say connection and community are vital to their workplace experience. Without clear, consistent communication, that sense of belonging disappears.
The biggest challenge? Employees say not everyone uses the same communication tools – a recipe for confusion.
What needs the most improvement:
- Helping teams collaborate more effectively
- Sharing updates in a consistent, accessible way
- Connecting employees around shared goals and interests
The fix? A workplace experience platform that connects everyone
What if you could eliminate the “missed memo” and ensure everyone, everywhere, is more connected and informed?
Appspace makes that possible with a unified workplace communication platform that ensures everyone – no matter their role or location – is informed, connected, and aligned.
From employee communications and digital signage to space reservation and visitor management, Appspace brings everything together in one simple solution.
Now:
- Comms managers can trust their messages are seen and understood
- Frontline teams stay connected to HQ in real-time
- Office visitors enjoy a smooth and welcoming experience
- Facilities managers get clear insight into occupancy and usage
- New hires know where to go and what to do from day one
With powerful employee communications tools, you can publish targeted messages across multiple channels – whether that’s desktop, mobile, digital signage, or collaboration tools like Microsoft Teams and SharePoint. Share company-wide updates, leadership messages, HR policies, or event reminders, and know your content actually reaches the people who need it.
With digital signage, you can share updates across lobbies, break rooms, and common areas – reaching frontline workers who don’t sit at desks.
Our space reservation tools make it easy to book rooms, desks, or collaboration areas, preventing scheduling headaches.
And with visitor management, you can create a more secure and welcoming environment for guests and contractors.
A more connected workplace
We’ve evolved how we talk about what we do – because the world of work has evolved, too.
Our new message — Now everyone’s in the know™ — captures what our platform is built for. Because in a world where teams miss memos, updates get lost, and tools don’t talk to each other, people need more than another app. We need a single place to get informed, stay aligned, and feel part of something bigger.
Want to see Appspace in action?
